It was during a Business in the Community event in the summer of 2006 that I first met Carol Monoyios, CARE UK’s Marketing Director, and responsible (in part, at least) for the fact that I spent the next 13 years working for CARE International.
Carol and the organization’s then Programme Director, Raja Jarrah, had hatched a plan and it was to be my fate, attending that July event, to end up playing the role of their main protagonist.
Their plan was, and remains, a simple one: create a multi-functional team inside of CARE to work with businesses and markets in a new and more impactful way.
What various colleagues across CARE’s system had determined, the year before at a conference in Nairobi, was that there were many ways to work with business and markets, with the purpose of supporting CARE’s mission of empowering women and girls, but these were not being centrally coordinated very well.
I’m flying to Singapore on Thursday for work. For those more acquainted with my blogs on definitelymaybe (or on the sister site http://www.saigonsays.com) you’ll have picked up on the fact that I go through spells of heavy travel because of my job.
Every time a work assignment involving being out of Saigon (where I live) is conceived – by me, or by someone I work with, or work for – there are formal criteria for finalizing a decision about going, or not going.
For example, is the assignment in response to a need in that country from a CARE team, an invitation from a partner organization, or the mandate of a higher authority in the system? Who is paying for the costs? What is the detailed scope of work, the objectives? And so on.
I wonder, though, about the less formal criteria that come into play? Those that emanate from individual persuasions and from hierarchies?
Does CARE, and do other entities, in situations of deploying staff overseas to conduct their work, have open and accountable ways of prioritizing who goes where, and for what ends?
Furthermore, how should a not-for-profit agency such as CARE, working to empower marginalized and vulnerable women and girls, decide whether it is more impactful for its mission to send someone in a more “senior” role to a networking conference vs. sending a more “junior” level person on a training course?
In this example, the networking assignment might yield an opportunity to bring valuable new investments into CARE. The training course example might, instead, not only increase the quality of a specific piece of programme design but might also inspire that staff member to be retained for a longer period of time (which, as we know, tends to save organisations money, given the cost of recruiting new people.)
Is one of these examples more directly related to CARE being impactful in our work than the other?
This connundrum, perhaps, doesn’t require public consultation via my blog, and these are issues which are persuasive across sectors and institutions.
However, as carbon emissions are a dominant root cause that exacerbate poverty and social injustice around the world, it does feel incumbent upon those of us working to support those people most impacted on by poverty and social injustices, to be held to account around our standards and decision making.
The issue of how CARE goes about bringing investments into our organisation, how we build quality programmes, and how we reduce our carbon emissions must be inter-connected.
It occurs to me, too, that this use of ‘informal’ criteria is pervasive in all walks of life, and how we make decisions on many things, and speaks to our individual, collective and societal values.
When I ride my motorbike around Saigon (itself an often complex past-time, and one of the topics of an early blog) I’ll make judgements at every corner, and with every mirror check along the way. Split second decisions are calculated based on a.) what I perceive should be the (formal) rules – although it’s never 100% clear over here – and b.) what I might then decide are more intuitive (informal) reasons.
Spread over this recipe for decision making a splattering of social and cultural norms (we got into this last week, too) and sometimes the results are pain free, and other times they leave me hand-gesturing and losing face in front of a road full of people and vehicles.
The values based judgements I and others might be drawing from in such scenarios are often buried deep. And so do we always even know that we are drawing from them, particularly in situations where we find ourselves in arguments or in discussions with conflicting view-points?
I rarely quote the bible on this blog, but how often do we stop and follow the “do unto others as you would have them do unto you” mantra (from Jesus’ Sermon on the Mount, for anyone who, like me, just needed to google the line itself)? If I were to create for myself a strong grouping of values to lead my life by, then I think this one is a great contender.
Yet, is it possible to follow this particular biblical ethic in everything one does in life? Who knows. But I do think a small helping of it everyday would be a valuable beginning.
Just as we are taught (rightly so) not to judge a person by their appearance, I think a good deal of inspiration for me comes when you combine various valuex based sentiments together, and ‘walk their talk’.
As someone initially might take up daily meditation, repeatedly over time they might then develop the ability to use what, eventually, becomes a more ingrained technique and state of mind into how they think, speak, and behave, and how they move from each day-to-day activity and past-time.
Perhaps there is a way for those of us operating from positions of power (from wealth, health, security) to genuinely connect with those values which we often speak about, but less often act upon? Better still, can we be consistently true to these values and be honest with ourselves when we are not?
This morning, I watched a video that actress Shay Mitchell hosted for CARE, documenting a visit she made to a refugee camp in Azraq, Jordon. There, she spent time on a CARE project set up to teach young people how to make films, and give them a channel to express themselves (which I’m pleased to say is an initiative that will now continue through past 2018).
Celebrity promotions of international development work have always been ‘a thing’ and some will be critiqued positively, and some negatively. Carbon emissions were expended, and other investments were made, to make this particular visit, project and resulting video happen. It moved and inspired me (caveating that I do have a certain bias). Maybe for others it will illicit different reactions.
Click on many newspaper front pages this morning, and articles underscoring the desperate plights of hundreds of thousands of other refugees, across the globe, are waiting to be read. They demand, and also deserve, our attention.
This, in part, is our dilemma. I’m sharing the Azraq video to (even slightly) help its promotion to even more then the one million or so watches it has already well deserved. In writing about CARE’s other work from time to time, I hope to do the same. To trigger some reflection. To percolate, for any reader who stops by, a thought or a feeling.
I’ll never actually be able to conclude if this creates impact in itself, but I will continue to experiment with that.
One thing that I do know, specifically related to this video, is that I met Jameel (CARE’s Project Manager for the work in Azraq) recently, and it would be impossible to meet someone whose strong values based approach, to his work and to his life, was more profound.